CONDITIONS OF SALE

1. Introduction

The following conditions apply to the sale, loan, hire, servicing or repair of goods supplied by STRONGHOLD, 

hereinafter called "the Company". These conditions supersede any earlier conditions of the Company and apply to

all contracts and override all conditions stipulated by the Buyer and any other Agreements between the parties

relating to the subject matter hereof are hereby terminated. No alterations or addition to, nor exclusion of, any part

of these conditions shall be applicable unless in writing by a Director of the Company.

2. Meanings

The word "buyer" shall include buyer, borrower, hirer, lessees, owner or any other person who is in charge of the

goods. The word "goods" shall include flooring materials, adhesives, abrasives and sealants and equipment including

spare parts and other items supplied, serviced, repaired, loaned or hired by "the Company"

3. Prices and Terms of Payment

Charges for goods or services supplied shall be paid in full on or before delivery or completion unless the Buyer has

an account with the Company. Where the Buyer has an account, payment shall be made by the 15th of the month

following month of the invoice. If payment is delayed, the Company reserves the right to charge interest on monies

outstanding at the rate of 1½ % per month or part month. The Company may close the Buyer's account at any time

at its discretion.

Unless otherwise specifically stated the purchase price is deemed to exclude Value Added Tax and this will be added

where necessary. All prices quoted are liable to VAT standard rate.

4. Collection of Account

In the event of an account being overdue the Buyer shall be responsible to indemnify the Company for costs incurred

in collecting the amount including charges payable to debt collectors’ solicitors etc on a full indemnity basis. This

includes the cost of legal action against the Buyer in order to obtain payment of outstanding accounts, the Buyer is

responsible to pay the Company for any bank or other charge incurred on unpaid or returned cheques.

5. Deliveries

Any time named by the Company for delivery is an estimate only, and while every effort will be made to deliver on

time, the Company will not be liable for the consequences of any delay. Claims for damage in transit or shortages

shall be made in writing within 3 days of receipt of goods. Claims for non-delivery shall be made in writing within 14

days of dispatch of goods. Charges for delivery are as specified in our current price list. It is the customers

responsibility to ensure that someone is avaliable to sign for the delivery, and sufficient labour is available on site to

off load the goods.

6. (1) Title

The property in the goods shall only pass to the Buyer, notwithstanding physical delivery, when payment for them is

made in full by the Buyer. The risk in the goods shall pass to the Buyer when delivery is made. The seller reserves the

right to repossess the goods to which it has title hereunder and for this purpose the Buyer hereby grants an

irrevocable right and license to the Company's servants and agents to enter upon all or any of its premises with such

transport as may be necessary during normal working hours. Nothing in this condition shall confer any right upon the

Buyer to return the goods sold hereunder or to refuse or delay payment therefore unless otherwise agreed. The

Company will not accept the return of goods for any reason unless prior agreement has been received from the

Company. Collection will be made only with valid collection note. Goods returned without fault will incur a 15%

handling charge and collection charges if collected by the Company. In addition to this there may be charges for

debit/credit card transactions in the event of a refund by one of these methods. Returns will not be accepted for

temperature or moisture sensitive goods at times of inclement weather.

(2) The Customer may sell the goods by way of bona fide sale in the ordinary course of its business on its

standard terms and conditions and by way of sale as principal (not as agent) but may not otherwise deal with, sell,

part with possession of, consume, or otherwise dispose of the goods until title thereto has passed to the Customer in

accordance with 6. (1) above.

(3) The Customer's license in 6.(2) above shall forthwith terminate automatically and without notice upon

the Customer being in breach of any of these terms of business, if the Customer is adjudicated bankrupt or has a

Receiving Order made against him or, if a Company, has a Receiver appointed of all or any part of its property or if a

Petition shall be presented or a resolution passed to wind-up the Customer or if any sums due to the Company from

the Customer becomes overdue and the Company may, without prejudice to any other rights or remedies available

to it, without notice terminate all or any part of the contract with the Customer or suspend or cancel deliveries

thereunder.

(4) If any of the goods are sold to a third party before title in them has passed to the Customer in accordance

with 6. (1) above that sale will constitute a sale by the Customer of the Company's property and accordingly the

Customer will account to the Company for the proceeds of sale received up to the total amount outstanding in

respect of the goods and pending such accounting will hold the same on trust for the Company.

7. Specification of Goods: Defects

It is the responsibility of the Buyer to examine goods for defects in materials and/or workmanship which are likely to

cause damage or injury. Illustrations, description, weights and measurements are to be taken as a guide only and are

not binding in detail. The Company reserves the right without notice and without affecting the validity of the

contract, to make such changes in materials, dimensions and design as are reasonable or desirable. It is the Buyer's

responsibility to ascertain that the goods supplied meet the specification required for the intended use, and any

issues are reported within 30 days from receipt of goods. In the case of moisture or temperature sensitive goods

where a defect could be caused by environmental conditions the time period for reporting defects is 36 hours.

8. Installation

Where fitting, application or assembly of the goods is not done by the Company, the party fitting, applying or

assembling the goods must follow any instructions supplied with the goods and/or comply with our wood floor

fitting instructions and any normal trade fitting guidelines such as British Standards. Failure to with this will

invalidate the Company's liability for damage.

9. Advice, Information and Opinion

Advice, information and opinion given by any director, employee or agent of the Company is given without legal

responsibility. Any recommendation or suggestion relating to the use of the goods made by the Company either in

technical literature or in specific enquiry, is given in good faith, but it is for the Buyer to satisfy himself of the

suitability of the goods for his particular purpose, and he shall be deemed to have done so.

10. Health and Safety

The Purchaser undertakes for the purposes of the Health and Safety at Work Act, etc. 1974, that it will take all

necessary steps to ensure so far as is reasonably practicable that the goods will be safe and without risk to health

when properly used and acknowledges that responsibility for compliance with any applicable health and safety or

fire regulations upon the assembly and installation of the goods shall lie entirely with the Purchaser.

11. Limit of Liability

The Company shall not be liable for damage or injury caused by its goods or workmanship beyond replacement of

the goods or work on verification of the Buyer's complaint. The liability of the Company shall not exceed the net

invoiced value of the goods nor include consequential damage. The Company shall not be liable for any

consequential loss caused by its failure or delay in servicing, repairing or supplying goods or equipment whether the

loss arises from the actions or omissions of the Company.

12. Guarantees

Guarantees given shall not be applicable outside mainland U.K. unless expressly stated otherwise by the Company in

writing. Any guarantee given will be invalidated if the goods are subject to misuse or accident after the Buyer has

taken delivery.

13. Limited Companies/Limited Liability Partnerships Guarantee

Where goods are supplied to a credit account which is a Limited Company or a Limited Liability Partnership the

Company requires that one or more of its Directors/Partners shall give personal guarantees of the Customer's

liability and in consideration of the Company having agreed at request of the named signatory/ies (being Directors of

the Customer) to supply the Customer with goods for the Customer's business the named signatory/ies AGREE that:

I/we shall be responsible to the Company for the price of all products that the Company may supply to the Customer

to a limit of £3000 whether or not any part of such price shall be paid to the Company but so that my/our liability to

the Company shall be in respect of the whole debt but shall in no event exceed the sum of £3000.

This guarantee is a continuing guarantee and security and my/our (the customer) liability under it shall not be

affected by the Company giving time or any other indulgence to the Customer. I/We (the customer) reserve the right

for myself/ourselves or my/our personal representatives by notice in writing to revoke this Guarantee at any time as

to all future dealing by the Customer with the Company after the date of such notice but I/We (the customer)

acknowledge that I/We shall remain liable under this guarantee for all products ordered at the date of such notice.

14. Waiver

The rights of the Company shall not be prejudiced or restricted by any indulgence or forbearance extended by the

Company to the Customer and no waiver by the Company in respect of any breach shall operate as a waiver in

respect of any subsequent breach.

15. Governing Law

Any contract between the Buyer and the Company shall be construed in accordance with the Law of England. The

Buyer agrees to submit to the jurisdiction of the Courts of Law in England in respect thereof.